Call me Russ L

It didn’t suit us, no sir

Posted in Do Not Use These Companies, Modern Living by Russ L on 14 August, 2006

The big wedding drew nearer still. The time came for the male end of the wedding party (including me, as an usher. I said ye-eah, ye-eah… I’ll stop) to go to pick up our suits from Young’s Hire, at ‘Suits You’ (formerly ‘Suits Plus’ in Birmingham’s Bullring), and we weren’t in the least bit pleased with how things went.

It must be stressed that we had to spend the morning waiting for them to call us to tell us it was OK to come and collect the suits. I’ll repeat that – ‘they’ rang ‘us’ to let us know that everything was ready and waiting for collection. Under the circumstances, you wouldn’t expect to turn up to find a minor detail like the GROOM’s suit missing, would you?

On top of this, my (I’m always the awkward one) jacket had a dirty great mark on it and they hadn’t given me any cufflinks (“Did you ask for them specifically?” Not myself, no, but the suits were all ordered at once and every-bloody-body else had a set). They were able to find me some cufflinks in the shop, but Trig’s suit and my jacket had to be sent around to his house in a taxi the following day.

The tailor who dealt with us was a really irritating individual, too, and then on top of everything else (this isn’t the shop’s fault, but it added to our frustration nonetheless) they needed a photocopy of a bank card to release the suits, in case they didn’t come back. Naturally, none of us had one on our person and we had to wait while hero of the hour Mike (you’ll hear more of Mike’s all-round star quality as tales of this wedding continue) dashed into town to provide the necessary.

The outstanding articles were successfully delivered the following day and so it all worked out OK in the end, but none of us were in the least bit pleased with the service.

I would not recommend them.

~ Russ L, scowling sternly as he writes this.



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